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We are a Furniture Rental startup that launched in 2020. We are unique in the UK market offering a marketplace for furniture both to consumers and businesses. As part of growing our team and scaling our business, we are looking for a candidate to grow the B2B side of the business.By joining our team there is an excellent opportunity to grow with the business and take on more responsibility.The Role:As our first account manager, you will be tasked with dealing directly with clients to educate them about Homebound, develop proposals, convert leads, and manage client accounts. Using your experience and working closely with our operations team to help maximize revenue on all items of furniture. You will also work closely with the founders to build this function of the business and ensure continued growth.Responsibilities:Meet and exceed individual sales targetsProactively generate and qualify new leadsBuild on relationships with existing clientsProject management of bigger-scale orders and tendersDevelop ways to improve the customer experienceManage the full order process and process customer transactions such as orders, quotes, and customer service issuesWork with Customer Care to provide any information around client issues to ensure the best experienceMaintain accurate and up-to-date records on all account activity within the CRM databaseProduce weekly reports on pipeline and forecasting and account developmentsAttend meetings, conferences, exhibitions as requiredSkills / ExperienceExperience of working in a fast-paced, high-growth brandB2B sales experience in home furnishing industryCommercial mindset, always on the lookout to maximise revenueStrong communication and interpersonal skills with a proven track record of building client relationships from scratch and developing these into spending accounts is keyExperience in account management and business developmentDemonstrable ability to successfully meet set targetsAbility to use your industry knowledge to assess and anticipate customer needsAbility to manage customers using a CRM systemAbility to present well, meet targets and manage time effectivelyAbility to work largely independently and ask for help when neededInterior design (a plus)Job Type: Full-timeSalary: Up to £45,000.00 per yearBenefits:Casual dressEmployee discountEmployee stock ownership planFree parkingOn-site parkingSick payWork from homeSchedule:Monday to FridaySupplemental pay types:Commission payApplication question(s):Do you have any experience in the furniture industry?Do you have any interior design skills or experience?Experience:Account management: 1 year (required)business development: 1 year (preferred)Work Location: In personExpected start date: 30/09/2023