Job descriptionThe BI service’s mission is to use the Council’s data in collaborative and imaginative ways so that insight and intelligence is at the heart of how the Council operates and improves services to residents. The ASC BI Analyst is responsible for completing statutory returns and performance reporting for Adult Social Care. This role will lead on ASC statutory returns including CLD, DoLS and SAC. It will also lead on performance reporting and producing weekly/monthly performance reports for ASC managers. Working as part of a team, this role will help develop and improve our ASC BI products including developing intelligence dashboards. This role will also help support wider projects for ASC that enable transformation and the improvement outcomes for residents. Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please refer to the Role Profile for more information. Role Responsibilities: You will need to: To support and produce analytical and intelligence products against Adult Social Care priorities and objectives for improving outcomes for residents. To be responsible for the production and development of intelligence products including dashboards. To maintain constructive relationships with a broad range of internal and external stakeholders including developing a strong relationship with service managers. To lead on the successful completion of ASC statutory returns including Client Level Data reporting (CLD), Deprivation of Liberty Safeguards (DoLS), the Safeguarding Adults Collection (SAC) , the Adult Social Care Survey (ASCS) and the Survey of Adult Carers in England (SACE) Contribute to the Adult Social Care Finance Return (ASC-FR) People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Recruiting for Attitude: Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes: Complex problem-solving The ability to work within a complex system and find simple solutions and outcomes that deliver real change. Critical thinking The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources. Creativity You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes. People management You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals. Coordinating with others You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration. Emotional intelligence You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills. Judgement and decision making You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement. Negotiation You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level. Service orientation You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives. Cognitive flexibility The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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