
Application Support - Technical Operations Specialist (Weekend workers preferable)
Interactive Brokers
Full Time
London, England
Posted 58 days ago
Job description
Interactive Brokers (U.K.) Ltd. ("IBUK") seeks an individual to join our Technical Operations team in London to continue our growth. To provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times with locations across the globe with vigilance, tenacity and precision. Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline to achieve that goal. We are keen to hear from candidates who are able to work over a weekend. With bushido spirit, these operators develop tools, systems and solutions to ensure the correct function of the various systems encompassing Interactive Brokers' platform. The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components. Interactive Brokers is an online broker offering trading access for experienced traders to products traded on many markets and exchanges worldwide. IBUK is part of a global group of financial services companies based in the U.S. with over $5 billion in capital and publicly traded under the symbol "IBKR." Due to expansion, we recently relocated our office to a fantastic City of London tower on Fenchurch Street, where we currently operate a hybrid working model. You will be pleased to hear we offer lunch every day you are in the office from a selection of vendors. Your Responsibilities Monitor all aspects of the Interactive Brokers global brokerage system Analyse, address, escalate and resolve brokerage system operational issues Communicate with exchanges to configure, test, and implement new trading technologies Work with our developers to design new and improved existing brokerage processes Design and develop new monitoring and automation processes Act as primary escalation point for any and all technical issues Strong English communication skills Key Requirements Bachelor's degree or similar in a technical discipline combined with professional experience In-depth knowledge of computers, networks and technology in general The ability to analyse and solve problems promptly and accurately Willingness to work shifts and weekends Recommended Prior Experience in a Technology Position Experience with Unix / Linux style command line interfaces Prior experience with scripting languages (e.g. Shell, Perl, Python) A keen desire to explore and learn new concepts, systems and technologies Location and hours 20 Fenchurch Street, London, EC3M 8AF 6am - 3pm, 5 days between Monday and Sunday (negotiable) Benefits Career support and development Salary commensurate with experience Performance-based discretionary cash bonus scheme Discretionary stock grant Group Life Assurance cover Group Income Protection Occupation pension scheme based on Gross earnings Hybrid working model Above statutory annual leave, increasing with service Daily company-paid lunch and healthy snack options throughout the day (when working from the office) Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan* (including dependants) Corporate events Travel season ticket loans Cycle to work scheme Company Overview Interactive Brokers LLC, a subsidiary of Interactive Brokers Group, Inc. (Ticker: IBKR) is a direct access electronic broker serving professionals, frequent traders, institutional investors, financial advisors and introducing brokers. Our clients have access to more than 150 market centers around the world from a single integrated account. Our employees are part of a dynamic, multi-national, fast-paced, results-oriented team that has spent four decades focused on advanced technology and automation that equips our clients with a uniquely sophisticated platform to manage their investment portfolios. We provide our clients with advantageous execution prices, risk and portfolio management tools, research facilities and investment products, at low or no cost, positioning them to achieve superior returns. Headquartered in Greenwich, CT, USA. IBKR has offices in more than 15 countries across the world. IBKR is a member of NYSE, FINRA, and SIPC. Interactive Brokers Group brokerage affiliates are regulated by securities and commodities agencies around the world. Click the link to view a short video with a few words from current Interactive Brokers employees: https://www.interactivebrokers.com/en/index.php?f=31899Jobs Advertisement
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