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Please be aware that because of the location of the store no public transport runs near and no pedestrians or cyclists are allowed. Own transport or taxi will be requiredJob Summary and MissionThis position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following behaviours:Achieving Results- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.- Anticipates customer and store needs by constantly evaluating environment and customers for cues.- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.- Discovers and responds to customer needs.- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.- Maintains a clean and organized workspace so that partners can locate resources and product as needed.- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.- Follows health, safety and sanitation guidelines for all products.- Maintains regular and punctual attendance.Helping Others Succeed- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.Living Our Mission & Values- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Experience & Qualifications:- No previous experience required- Maintain regular and consistent attendance and punctuality- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and securityPlease note due to the position on the store your own transport is a must as no public transport, pedestrians or cyclists are permited on the highwayJob Types: Full-time, Part-time, PermanentPart-time hours: 16-32 per weekSalary: From £10.00 per hourBenefits:Additional leaveCompany pensionCycle to work schemeDiscounted or free foodEmployee discountFlexitimeFree parkingOn-site parkingProfit sharingReferral programmeStore discountWellness programmeSchedule:FlexitimeWeekend availabilitySupplemental pay types:Bonus schemeAbility to commute/relocate:Coventry, CV3 2ZZ: reliably commute or plan to relocate before starting work (preferred)Application question(s):Are you able to get to the store by car/TaxiExperience:Hospitality: 1 year (preferred)customer service: 1 year (required)Work authorisation:United Kingdom (required)Shift availability:Day shift (required)Willingness to travel:25% (preferred)Work Location: In person