Job descriptionBrewing has taken place on the River Thames for more than 350 years and the Griffin Brewery opened there in 1845. Based in Chiswick, West London our Griffin Brewery is London’s oldest continuous working brewery and became part of Asahi UK through acquisition in 2019. It was the first brewery to win the CAMRA Champion Beer of Britain award and has produced a wave of acclaimed ales. Through timeless classics, such as Fuller’s London Pride and an ever evolving portfolio, Fuller’s Griffin Brewery has long championed real ale and British brewing excellence, offering beers to suit all consumer tastes. Asahi UK (AUK), part of Asahi Europe & International Ltd, aims to enrich consumer experiences through innovation, high-quality service and an exceptional portfolio of premium beer, ale and cider brands including, Peroni Nastro Azzurro, Asahi Super Dry, Meantime, Fuller’s London Pride and Cornish Orchards. Our aim is to be the leading super premium beer business in the UK, through a brand mix that creates a compelling proposition. At AUK we operate as an end to end business unit responsible for sales, marketing, customer operations, production, supply chain and wholesale operations in the UK & Ireland. For further information, visit www.asahibeer.co.uk Brewery Store Assistant - Griffin Asahi UK are looking for a Brewery Store Assistant to join our Griffin Brewery in Chiswick, West London. The role of Retail Assistant is to deliver first class customer service, ensuring all retail customers have an opportunity to engage with the brand and understand its core values. This is a permanent part-time position averaging 20 hours per week across the year. Key Accountabilities The Retail Assistant is responsible for the following key outputs and accountabilities: Interacting and serving customers in the shop in a professional and friendly manner Opening and closing of the shop in accordance with site policy and procedures Ensuring shop is clean and tidy, as necessary Hosting customer tastings and product sessions in the shop and at customer events Assisting with Tours and interacting in a professional and engaging way with tour guests Assisting with other tasks as may be required for the smooth operation of the business Putting various gift packs together and re-stocking as necessary Serving customers pints, tasting boards, etc. Adhere to and promote Health and Safety procedures on site. Experience and Attributes Required A passion for Beer and quality local produce! A friendly, personable, confident individual who is comfortable speaking to groups of people Attention to detail Ability to problem solve and able to tackle any task Computer literacy and confidence using IT systems Numeracy and knowledge of point-of-sale systems, card handling, reconciliation of daily takings and basic stock control Experience of a customer facing role advantageous, ideally in a food and drink or retail setting We are committed to nurturing a workplace where we celebrate and respect difference, and support everyone to be true to who they are! At Asahi Europe and International we believe you can SHINE AS YOU ARE - no matter your age, gender, ethnicity, sexual orientation, disabilities, religion, or beliefs. We want to support you to be courageous in your individuality and to know that whoever you are and whatever your circumstances, you can belong with us without having to conform.
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