Case Manager - Community Matron Service

Case Manager - Community Matron Service

Norfolk Community Health and Care NHS Trust
Full Time
North Walsham, England
Posted 1 days ago
Job description
An exciting opportunity has arisen to gain experience in the Community Matron Service in North Norfolk. We are looking to recruit a Band 6 Case Managers for a fixed term or secondment period, start date asap and funding agreed until January 2025. Funding is available for full time hours, though for the right candidate, we will consider full or part time hours, and flexible working patterns. Community nursing is the beating heart of the NHS and the Community Matron service provides the opportunity to make a palpable difference in the everyday lives of people with longterm conditions in their own homes. We are looking for an experienced registered nurse to join our dedicated and highly professional team of Community Matrons working across the North Place. The large geographical area is divided into PCNs and you will be based at North Walsham Memorial Hospital, working as the case manager visiting patients in their own homes, primarily for NN2 and NN4. This role is an opportunity to support patients with long term conditions preventatively, and coach them to improve their quality of life. You will be responsible for providing case management to patients over the age of 65 years who may have: one or more unstable long term condition, had a recent fall; a recent unplanned admission to hospital; cognitive impairment or dementia and / or depression a recent history of multiple contacts with health and social care. You will make full use of your effective communication skills and must be prepared to work flexibly and collaboratively to meet the needs of the service. It is essential to have evidence of professional competencies and have the ability to apply your knowledge and skills to clinical practice. Norfolk Community Health and Care prides itself on our trust values of Community, Compassion and Creativity. You will receive support and development through in-service training, appraisal, a personal development plan and clinical supervision. If this post interests you, and you are looking to improve your quality of life working in beautiful rural Norfolk as part of this role, we look forward to your application. If you wish to discuss any aspects please email [email protected], or contact Fiona Lang, Community Matron, on 07741102755. We are proud to work for an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title. If you are aged 16-30 and not currently in education, employment or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please [email protected] Note: Unfortunately we are unable to consider offering sponsorship under a skilled worker visa, for this vacancy, at this time. Main Duties & Responsibilities Clinical The post holder will assess the patients’ holistic needs, communicating complex and sensitive information to the patients and carers relating to their assessment, diagnosis, prognosis and treatment plan. Following a holistic assessment, the post holder will plan and devise an individualised care programme for each patient. The post holder will ensure informed consent is obtained prior to initiating interventions. The post holder will implement and deliver a treatment/care plan utilising a range of options. The post holder will evaluate the care/treatment plan on an ongoing basis and modify it as required. The post holder will be aware of Assistive Technology and utilise where required for the benefit of the patient. Where there are barriers to a patient or carers understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, the post holder will adjust their explanations in order that the patient or carer can gain understanding, consent and concordance with the information presented. The post holder will be required to use tact and persuasive skills in order to gain the patient’s co-operation in their treatment/care/management plan. The post holder will liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure that the patients identified needs are met and their care co-ordinated appropriately. The post holder will contribute to Personal Health Plans as required. The post holder will participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework. The post holder will ensure that activity data and clinical information is recorded on SystmOne and completed on a daily basis in line with Trust Policy. The post holder will demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills. The post holder will order equipment and supplies via the electronic ordering systems used within the team. The post holder will be exposed to bodily fluids, infected material, blood products on a daily basis, and therefore must utilise universal precautions and adhere to infection control policies. Professional The post holder will: Be responsible for ensuring that their own workload and that of others they have responsibility for is planned and prioritised according to the service needs and targets. Ensure that their own paperwork and records and those of the team, are maintained in line with NCH&C’s Record Keeping Policy. Contribute to the staff rota on a monthly basis by working their contracted hours and adhering to Trust policy. Be required to undertake risk assessments and act upon them appropriately. Be aware of the service budget and Trust financial plan/targets and ensure all effort is made to work within this in line with the post holders scope of practice. Actively contribute to multidisciplinary team meetings and other meetings where appropriate. Support all team members within the integrated team, respecting them, their roles and contributions, and in line with the Trust’s Behaviour Framework. Attend in-house training as required to develop current job role. Be responsible for safe use and maintenance of equipment and supplies. Remain accountable for their own professional actions as determined by the professional bodies. Will be required to demonstrate and explain their role and duties to students, new starters and staff. Provide mentorship for students undertaking pre/post registration course. Provide advice/training to staff and supervise and support band 3 and 4 staff; and students where appropriate. Mentor existing staff and provide training in specialist areas as appropriate. Contribute to the induction process for new staff/students. Demonstrate leadership skills within own competence Maintain own continuous professional development in line with governing body requirements for re-registration. Be accountable for work delegated to others within the team, ensuring staff are competent to undertake delegated work. Organisational The post holder will: Undertake mandatory training as required. Participate in an annual Personal Development Review. Undertake Personal Development Plans for more staff members. Be aware of Trust’s behaviour framework and ensure behaviours are embedded in role. Ensure Trust’s behaviour framework is utilised when managing and supervising staff, and that behaviours are embraced and embedded within the team. Take part in clinical supervision as per Trust Policy. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances. Comment on draft policies. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy. Contribute to clinical audit as required. Complete the staff survey as required. Complete risk assessments and incident forms as required.

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