Job descriptionWe are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs. Contracts Available 12 hours across 2 days. Fixed term contract until 31st December 2023. You are all about customer experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. The above characteristics are what make you the ideal Festive Rituals Advisor. You are able to give new meaning to the words 'aim big, act small' by: Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets. Interacting with customers and providing ‘Best in Class’ customer experience. Following Store safety procedures. Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards. In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career. Join our team. At your shop, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You’ll notice that in their dedication to creating a unique customer experience and offering the right solution in any situation. And how can we describe our working atmosphere? Best in class, authentic and full of positivity. This is you. High on energy, low on ego and with a little bit of humour. You are also ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have: Relevant experience in a similar position within retail or hospitality. A customer-service mentality and team-player’s work ethic. Decision making and problem-solving skills. Eye for detail, organised and structured. We are Rituals. At Rituals a sense of purpose goes hand-in-hand with an entrepreneurial spirit. We care about the wellbeing of all colleagues as much as we care about the wellbeing of the planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. It is our passion to help you navigate a journey of personal wellbeing and growth. Contribute to our ambitions as a Festive Rituals Advisor. “We are one of the fastest growing beauty brands. And why? Because of our people.”Raymond Cloosterman, CEO Rituals.
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