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We are looking for a person to fill a vacancy that has arisen in the Groundskeeping Team at our award-winning Zoo, East Anglia’s premier tourist attraction. As part of our organisation’s mission statement, we aim to provide guests with an excellent customer experience and the successful applicant will make a significant contribution to this by ensuring guests using our facilities experience the highest level of quality and service. The right person for this job must enjoy working both indoors and outside, you will work in all seasonal weather conditions, and must want to work to promote and achieve the high standards of hygiene and cleanliness in our public areas that Colchester Zoo demands for our guests. You will have early starts, and work can involve evenings, weekends and Bank Holidays. The work involves a lot of walking, lifting and bending, and you will have to wear uniform and protective clothing as requested. This job is not just cleaning work – it is cleaning in the wonderful surroundings and environment of Colchester Zoo and we are looking for the right person to join our team! If you are: hard-working and committed. • practical and methodical. • patient and pay attention to detail. • able to use a range of hand-held cleaning tools. • aware of health and safety issues. • used to working with numerical skills that ensure safe use of chemical products. • work well alone and as part of a team. • environmentally aware. • calm when dealing with guest enquiries we would love to hear from you! JOB TITLE: CLEANER PUBLIC SPACES - TOILETS AND CHANGING ROOMS Colchester Zoo is home to over 160 species and is dedicated to supporting conservation projects around the globe. As an award-winning visitor attraction with over a million guests visiting each year, every staff member at the zoo works together to ensure that our guests have an enjoyable and unforgettable experience. KEY RESPONSIBILITIES To liaise with Supervisor and other team members to perform the required daily operations and any public washrooms and changing facilities as deemed appropriate. Working across the site to deliver excellent standards whilst ensuring work is completed on time. Cleaning public spaces (toilets and changing rooms) including - • restocking soap paper dispensers. • make sure all consumables (hand soaps, toilet rolls and hand towels) are replenished as required. • emptying rubbish bins. • cleaning all sinks, floors, taps mirrors and sanitizing fixtures. cleaning and sanitising partition doors, handles and walls. • sweeping and mopping tiled areas and floors. cleaning toilets and urinals. • To ensure all necessary and appropriate standards have been implemented and are operating in accordance with the company’s Health & Safety Policy. SKILLS AND QUALIFICATIONS Punctual, hard-working and able to use own initiative • A highly motivated individual • Time management - being flexible to requirements of routines and emergency situations • Excellent and clear communication skills • Ability to work collaboratively within a team • To work calmly and effectively • Knowledge of health and safety compliance • Maintenance of records relating to tasks performed, timesheets, materials and equipment. • Ability to interact positively and professionally with the public, and colleagues EXPERIENCE Ideally you should have some experience of cleaning work, however this is not essential as full training will be given. WORKING HOURS This is a permanent full-time position 5 days per week (the post may be considered as job share if suitable applications are received). You will be expected to work weekends, public holidays and school holidays. Pay rate – to be discussed at interview and subject to successful completion of a three-month probation period. HOW TO APPLY If you are interested in applying, please complete the Colchester Zoo Employment application form, Please ensure all sections of the application form are completed, do not enter ‘Refer to CV’. Send you CV and completed Employment Application Form to [email protected] Closing date is 21st September 2023. Please be aware that we will only process applications that include a completed application form and CV. We do have a lot of interest in our vacancies, if you have not heard from us after four weeks of submitting your application you should assume you have not been successful on the occasion. SECTION ONE – Position Details (type in information) Position applied for: Department: Previous employment at Colchester Zoo: (Include job title, department and dates.) Are you eligible to work in the UK in accordance with the Immigration and Asylum Act 1999? (You must be able to provide documentary evidence that you are entitled to work in the UK without the need for Colchester Zoo to apply for any kind of work permit.) National Insurance number: