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Reporting to the Senior Clinical Site Manager, you will be responsible for managing bed occupancy for emergency admissions, to include safe and appropriate patient placement and the effective use of beds linked with planned and projected discharges. To successfully achieve capacity-related Trust performance and quality targets, the Clinical site management Team will provide on-site cover 24-hour a day, seven days per week. Effectively managing capacity and demand is pivotal to this role, therefore You will be expected to develop and implement robust and efficient plans that ensure achievement of Trust-wide goals. To achieve this, the individual will need to possess the skills and experience to identify and implement contingency plans to resolve short-term conflicts. The post of Clinical Site Manager is integral to the delivery of safe, effective, consistent and high quality admission and discharge services for patients and their carer’s, and in collaboration with the multi-disciplinary team, will beinstrumental in promoting clinical excellence and best practice across the Trust. To provide a flexible team approach to ensuring there is a smooth, efficient and effective operational/bed management service covering 24 hour a day, 7 days week. Provide support, advice and direction to clinical ward teams, which will empower them to be pro-active in the management of patients in relation to the management of patient admission, length of stay and discharge from hospital. Maintain an accurate and contemporaneous bed state at all times. Ensure that all patients have a positive journey working in collaboration with the Senior Clinical Site Manager and ward based staff to ensure a sustainable flow of new admissions are allocated an appropriate inpatient bed. The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping. We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire. Our Values The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: Patient at heart– Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence– Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both Creative collaboration– Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level. The Clinical Site Manager provides support to the SCSM in the leadership and managerial presence on the Hospital Site. They will provide immediate response to emergency incidents across the site to safeguard patients, carers, relatives and employee safety. They take a lead in managing and coordinating emergency situations, liaising with the matrons and SCSM to bring incidents to a safe conclusion. You will support the Senior Clinical Site Manager as they act as Silver Commander until relieved Through role modelling and constructive challenge, promoting a culture of flexibility, engagement and willingness within clinical areas to own problems that affect the quality of patient experience with regard to a patient’s journey from admission to discharge. Keep abreast of current developments and future trends in relation to the management of patient flow, disseminating and presenting information to colleagues as required. Utilise this information by liaising with the Senior Clinical Site Manager giving updates on pending referrals to speciality, patient pathways and potential delays. Offer support to the Emergency department; assisting with delays by escalating to the appropriate individual in order expedite blockages to the patient flow. Working with the Transfer of care team and Discharge lounge to facilitate safe, effective discharges. Lead the Trust’s Hospital at Night Team to provide timely and appropriate patient care