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Are you looking for a role that can really make a difference?Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.Long-term/ongoing temporary contracts leading to permanent opportunities.- Start date: 28th August 2023- 12 month temp – perm contract- Location: Thanet Grange, Southend-on-Sea- £13.25 per hour- 35 hours per week- First 7 weeks of training are provided on-site, Monday – Friday, 8am – 4pm (Compulsory attendance)- Minimum of 6 days per fortnight in the office after training has been signed off- 33 days of holiday each year- After the training period, you will work 35 hours per week, shifts will include 1 weekend day each week and shifts up to 8pmBenefits:Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeingAccess to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling servicesWhatever your background, if you are customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank in their Fraud Centre of Excellence, where you will be taking inbound calls from customers who have queries or questions in relation to their account.With a first-class training program, all you will need are first-class customer service skills, being comfortable with different computer systems, and enjoying a fast-paced environment, all whilst working as part of a great team.Interested? Here are the next steps after your application:You will receive a short assessment with multiple choice optionsIf successful you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limitIf successful you will be invited to a telephone screening call with a recruiter from AMSOffer decisionJob Types: Full-time, Temporary contract, Temp to permContract length: 12 monthsSalary: £13.25 per hourExperience:customer service: 1 year (preferred)Work Location: Hybrid remote in Westcliff-on-SeaExpected start date: 28/08/2023