Director

Full Time
London EC1V
Posted 28 days ago
Job description

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Director, Vendor Solutions , E4B

The Vendor Solution team (VS) support the Expedia For Business group (E4B) and Expedia Group (EG) business with their outsourced services by providing best in class outsourced solutions and 3rd party vendor management support.

The role of the Vendor Solutions team in Expedia For business has three main focus areas:

  • Solution Design - Closely partner with business owners ot understand their strategies, their challenges, their requirements, and design business solutions for them powered by external partners

  • Program Management - Manage multiple vendor accounts within the same business unit, making sure vendors are consistently evaluated, or manage multiple stakeholders partnering with the same vendor account, coordinating multiple stakeholders requesting services to same external partners

  • Vendor Management - Look after vendor relationship, vendor performance vendor financials and responsible for global vendor footprint

We are looking for a new Director of Vendor Solutions to lead the team of vendor solution managers. This is an exciting opportunity to lead a team responsible for vendor solution management for a network of outsourced partners and services spread globally. This role involves working closely with the internal partners across various functions to build and maintain outsourcing strategies for different business units, to streamline our use of 3rd party services and software and at the same time make sure that all E4B external partners are managed delivering the expected services.

As the leader of the global vendor solution organization within E4B, you will play a pivotal role in achieving business goals and objectives and helping Expedia’s business units to meet their key objectives and deliverables.

What you'll do:

  • Lead a team of Vendor Solution Managers

  • Drive outsourcing strategies for multiple business units across the Expedia B2B department

  • Build monthly, quarterly and yearly vendor solutions roadmaps and strategies, making sure vendor solution managers have a clear and defined set of goals

  • Facilitate the Vendor Solutions team partnership with support services such as sourcing, procurement, legal and finance

  • Establish strong relationships with business owners and leaders across E4B, making sure they incorporate vendor solutions support in their outsourcing effort

  • Serve as escalation point for internal and external vendor related issues and collaborate with business owners, Legal, and Procurement teams to ensure successful resolution and service delivery

  • Support procurement and legal departments in complex contract terms negotiations

  • Develop vendor policies and procedures to maximize performance and service quality.

  • Support Operation teams on resource allocation and planning

Who you are:

  • 8-10 years’ experience managing vendor relationships or other outsourced service providers

  • Strong experience in leading teams, building their gaols and strategy

  • Direct experience managing RFP and vendor selection processes from a business viewpoint.

  • Ability to collect, manipulate and use data to drive decisions and strategies

  • Proven track record of taking ownership and driving results

  • An ability to adapt to a wide variety of working environments and deadlines

#LI-JP1

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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\n Introduction:\n
<\u002Fdiv>\n
\n
The Economist is a leading source of analysis on international business and world affairs, published weekly in print and tablet editions, and daily through our Espresso app and Economist.com. We deliver our information through a range of formats, from newspapers and magazines to conferences, films and digital editions.\n <\u002Fdiv>\n
<\u002Fdiv>\n
\n
The Economist Group is looking to recruit a Head of Treasury Operations Manager as global process owner for Treasury, Banking and Payment functions.\n <\u002Fdiv>\n
<\u002Fdiv>\n
\n
This is a global process owner role managing regional process owners in Banking and Payables in the UK, US and Hong Kong, and once established will work closely with Financial Operations colleagues in the Group’s India based Shared Services team. The successful candidate will possess strong knowledge of customer payment platforms and will partner the Payment Optimisation Manager and the wider Economist circulation business in optimizing subscription receipts from customers. They will work closely with banking partners, technology partners, credit card merchants, payment providers and FX desks.\n
The role will help drive the implementation of a Finance Transformation programme, delivering changes to technology, process and organization before overseeing effectiveness of day to day banking and treasury operations.\n <\u002Fdiv> Accountabilities: \n
\n We seek an experienced Treasury professional and people manager to lead the following key areas, but not limited to:<\u002Fb>\n <\u002Fdiv>\n
    \n
  • Identify and embed new technology solutions to automate manual cashiering processes<\u002Fli>\n
  • Rationalise and consolidation of banking relationships<\u002Fli>\n
  • Systems and process development, improving the efficiency and effectiveness of Treasury, Banking, AP Operations<\u002Fli>\n
  • Management of a globally dispersed team responsible for daily transaction processing and cash management<\u002Fli>\n
  • Manage group and regional liquidity needs through timely and accurate cash flow forecasting and analysis<\u002Fli>\n
  • Managing forex exposure through placing and management of hedging instruments<\u002Fli>\n
  • Monthly reporting to Treasury Committee<\u002Fli>\n
  • Liaising with banking agent for the Group RCF<\u002Fli>\n
  • Review charges received from financial institutions and renegotiating contracts with suppliers to ensure competitive rates<\u002Fli>\n
  • Maintaining a robust control environment ensuring strong internal and anti-fraud controls are in operation in line with policy and procedure<\u002Fli>\n
  • Keeping up to date with new compliance regulations and developments in the banking and payments industry and working with the business to ensure the Group is compliant<\u002Fli>\n
  • Partnering the commercial Payment Optimisation team in managing relationships with payment gateways, credit card acquirers, payment aggregators including negotiation of commercial terms and contracts<\u002Fli>\n
  • Monitoring transaction data from acquiring platforms to develop strategy and reduce decline rates and charge-backs<\u002Fli>\n
  • Roll out new B2C customer payment processes globally<\u002Fli>\n
  • Transitioning to global management of banking, AP and treasury operations<\u002Fli>\n <\u002Ful> Experience, skills and professional attributes: \n
    \n The ideal skills for this role are:<\u002Fb>\n <\u002Fdiv>\n
      \n
    • A minimum of 10 years of related experience<\u002Fli>\n
    • Educated to degree level and ideally with a relevant Treasury qualification<\u002Fli>\n
    • Recent experience managing and developing a similar team profile working across multiple jurisdictions<\u002Fli>\n
    • Payment industry knowledge and experience of introducing new payment platforms<\u002Fli>\n
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    • Working knowledge of foreign exchange markets and financial instruments used for hedging<\u002Fli>\n
    • Awareness of controls and anti-fraud measures operated in the Treasury environment<\u002Fli>\n <\u002Ful>\n<\u002Fdiv>\n
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