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Job Title: IT Environment manager Target Start Date: 01/09/2023 Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: Competitive Location: Eastleigh (Hybrid, 2x month) Work Level: WL4 Environment manager: We have an exciting opportunity to join Ageas in this newly created role as an IT Environment Manager supporting our IT Delivery Services department. As an IT Environment Manager you will be responsible for the availability and operation of all non-production environments pertaining to the overall Ageas Change Portfolio. Reporting to the Head of Delivery Services, this role will initially focus on bringing existing environments under control. The next phase will involve standardising practices whilst operating the service. The ongoing remit will be service optimisation and operation Main Responsibilities as an IT Environment manager: Analysing the environment requirements for current and upcoming work Forecasting future levels of environment demand to permit capacity planning Defining environment roadmap Ensuring planned and funded environment capacity is available on time Coordinating activities necessary for the successful build, configuration and operation of environments Coordinating tests of the environments after they are built or changed Ensuring delivered environments are maintained and available to agreed standards Ensuring environments are adequately protected by back-up and other necessary measures Ensuring the use of automation where appropriate in the provisioning and operation of environments to provide efficiency, speed and repeatability Plan and oversee the roll-out of infrastructure changes and supporting code changes so that they do not unnecessarily disrupt environment use Scheduling the use and configuration of environments. Alerting if conflicts or delays and taking action to mitigate these should they occur Establish configuration management tools and procedures Ensuring configuration management disciplines are fully applied across all activities Ensure security policies and standards compliance Coordinate with 3rd parties that supply services that form part of our non-production environments Skills and experience you need as an IT Environment manager: Established knowledge of environment management challenges Experience of coordinating work involving multidisciplinary teams to build or change environments Experience of different delivery methodologies including Agile and Waterfall across the full range of business areas including Digital, Contact Centre and Back Office Can evidence experience of working in IT service management or in a role that would have given to extensive exposure to IT service management practices. Broad understanding and experience of cloud infrastructure and of networks Experience of coordinating work involving multidisciplinary teams to build or change environments Self motivated and proactive with the ability to work on own initiative Here are some of the benefits you can enjoy within the IT Environment manager role based in Ageas UK Offices: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health – Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness. Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family – Maternity/pregnant parent/primary adopter entitlement of 16 weeks’ at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay. Benefits for Them – Partner Life Assurance and Critical Illness cover Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover Get some Tech – Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We’re one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers. As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone. Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us. Want to be part of a Winning Team? Come and join Ageas. Click on the ‘Apply button’ to be considered for our IT Environment manager opportunity at Ageas in Ageas UK Offices.