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Location: Isle of Man The opportunity: Are you looking to develop your current skills and experience? We are looking for a Finance Administrator to support the Finance Operations team in providing a high quality, accurate financial administration service. In accordance with agreed procedures, service and quality standards we offer specialist advice to our customers. Key responsibilities: Ensure all personal actions support the team objective to deliver high quality service that meets SLA and KPI targets, whilst conforming to relevant regulatory requirements. Ensure that documents and processes are correctly authorised, complete, and accurate. Apply knowledge and skills in the treatment of differing standard and non-standard transactions, some of which will have a financial impact, depending upon the conclusions. Resolve problems and queries arising on the Section and provide assistance, advice and offer alternative solutions to internal and external customers and suppliers (verbally and in writing) in an effective and professional manner. Assist in proving the correctness of the Company’s records by operation of timely, secure and effective controls and processes, likely to include completion of both straightforward and more complex reconciliations, investigating and clearing any items arising. Prepare, check and control information and payments for despatch to internal/external customers and suppliers (e.g. cheques, commission statements, remittance advices, standard and non-standard letters/memos etc). Likely to prepare journals from computer or manually produced schedules and input data quickly and accurately to the appropriate system, maintaining records of actions taken. Make recommendations to improve the processes where appropriate. Assist other members of the team or Department, as directed by the Team Leader, particularly in times of heavy workloads/absence, always working effectively as a member of the team in supporting the business processes. Your skills and experience: Numerate and accurate, with good keyboard skills and capable of working to the required standards within tight deadlines. Sound knowledge of relevant processes, technical standards and systems, and detailed knowledge of relevant Company/Statutory rules and regulations. Good written and verbal communication skills with the ability to interact tactfully with customers/suppliers. Ability to interpret and form judgements on unusual transactions and relate to Company policy. Proactive approach to solving problems / offering solutions. Ability to cope and manage varying workloads and pressures. Ability to work in a team/be a team player. Who are we? We are Zurich International Life! We support our fellow business units who provide life and savings products to markets around the world. Based out of the Isle of Man since 1982, Zurich has built a strong reputation as a reliable, dependable yet innovative insurer and regularly receives recognition and awards from the industry. We believe in having a diverse mix of employees that reflects our customers and the communities in which we live and work. Our diversity and inclusion initiatives are shaping an environment where everyone feels welcome. We are committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities. Zurich is passionate about supporting employees to help others by getting involved in volunteering, charitable and community actively through the Zurich Community Trust. This role is based in our state-of-the-art Isle of Man office alongside a further 300 employees at this location. Why Zurich? Aside from our fantastic office space, which we demonstrate in our video, we have a great benefits and reward package; here are just a few of the things that could be yours! 25 days holiday plus an additional 3 days paid volunteering and buy and sell options 12% non-contributory pensions scheme Private medical cover Life cover Career development opportunities in the Isle of Man and wider Zurich business Talent Programmes to accelerate career paths Free car parking Flexible working Free monthly exercise classes Free fruit on a weekly basis Please take a look at the video for an insight into Zurich: https://players.brightcove.net/5768412917001/default_default/index.html?videoId=6318953386112 So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.