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About usSOLA Restaurant is a small business in London. We are professional, agile and innovative.Our work environment includes:Modern office settingFood provided```Duties:- Greet and welcome guests as they arrive at the front desk- Check guests in and out of the hotel using the computerized reservation system- Answer phone calls and provide information about hotel services, amenities, and local attractions- Assist guests with inquiries, requests, and complaints in a professional and courteous manner- Handle cash transactions and maintain accurate records of guest payments- Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and ready for occupancy- Perform night audit duties, including reconciling daily transactions and preparing reports for managementExperience:- Previous experience in a customer service role is preferred- Familiarity with phone systems and basic phone etiquette- Strong communication skills, both verbal and written- Excellent interpersonal skills with the ability to provide exceptional guest service- Proficient in using computerized reservation systems and other office software- Ability to handle cash transactions accurately and efficiently- Detail-oriented with good organizational skillsBenefits:- Competitive pay based on experience- Opportunities for career advancement within the hospitality industry- Employee discounts on hotel stays and other services- Flexible scheduling options to accommodate personal needsIf you are a friendly, customer-focused individual who enjoys working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Guest Service Agent!```Job Type: Full-timeSalary: £40,000.00 per yearBenefits:Company eventsCompany pensionFlexitimeGym membershipSchedule:10 hour shift12 hour shift8 hour shiftFlexitimeHolidaysSupplemental pay types:Bonus schemeCommission payPerformance bonusTipsYearly bonusAbility to commute/relocate:London: reliably commute or plan to relocate before starting work (required)Education:A-Level or equivalent (preferred)Work Location: In person