Job descriptionYou may be required to undertake and successfully complete the new national Care Certificate within a 12 weeks’ timeframe if you meet our criteria. You will receive full training and support and The Care Certificate sets out 15 national care standards that must be achieved by all health and social care staff to demonstrate that they have the skills and knowledge needed to provide safe and excellent quality of care. It is a foundation programme which can provide the first steps to career development within the NHS. We are currently looking for a proactive Health Care Assistant, who will join our team, here at Intermediate Care Unit, based at City Care Centre in Peterborough. If you are looking for a dynamic role where you are able to showcase your high level of patient care, as well as your strong team work ethic, this is a fantastic opportunity to demonstrate added value in a challenging environment. The post holder will provide support and care for service users with physical health needs and to their carers within a multidisciplinary setting. They will undertake assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care. They will be trained to ensure that issues of equality, diversity and rights are dealt with in accordance with good practice and legislation. Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life. Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development. To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities. Please refer to the attached job description and person specification for full details of responsibilities To promote a positive service user experience throughout their stay through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team. To be responsible for maintaining and conducting oneself in a professional manner towards service users, carers, colleagues and other agencies, at all times. To participate in working collaboratively with other Trust services and external agencies to provide seamless care for service users. To observe and report to a registered member of the team, any changes which may indicate an alteration in the general well being and safety of a service user. This would include observations around the service user’s presentation, behaviour, mood and verbal content. To provide service users with personal care, where and when required, and demonstrate empathy, dignity, respect and compassion at all times. To understand the importance of the relatives/carers contribution to care and conversing with the service users and their relatives/carers, establishing their needs and assisting them as necessary opportunity at developing a career within the healthcare sector.
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