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Job Description Job Description - Homeless Prevention Worker Pertemps Exeter are proud to be working with a charity organisation who are currently hiring for a member of the Homeless Prevention Support Team. As a Homeless Prevention Worker (HPW) you will work within a multi-skilled team. You will identify those individuals at risk of losing their accommodation and at risk of rough sleeping. The post holder will provide intensive and personalised support to address issues and help the individuals to maintain their accommodation. This role includes, but not limited to, liaising with landlords, benefit agencies, signposting, support with budgeting, referrals to adult social care, and extensive prevention work with our colleagues in Exeter Council's Housing Options and Temporary Accommodation Teams. Our Client is very keen to maximise the effectiveness of the support they offer to all people experiencing acute housing difficulties. Their experience has taught them that services are often better suited to male clients than female. To be sensitive to this structural inequality we are requesting female only applicants for this Homeless Prevention Worker post. This is a permanent, part-time role working 30 hours per week. Core hours are Monday to Friday however you will be required to be on-call (1 in every 4 weeks) & participate in a Saturday rota, working every one in four. Salary of £18,592 annum Location: Exeter Responsibilities include: Establish supportive, trusting and professional relationships with clients using a Trauma Informed Approach and maintain relationships with clients to deliver person-centred support through regular contact including home visits and to appropriate community settings. Progress and track referrals made into the service. With client agreement, liaise with other agencies to facilitate access to support including Adult Social Care, Criminal Justice services, Health services, Exeter City Council Housing Options Team, Benefits Agency, employment and training agencies. Deliver professional, impartial, pragmatic and outcome focussed support to a range of clients, some with complex needs, so that they can sustain their accommodation and thrive within their community. Ensure up to date knowledge with issues relating to maintaining a tenancy; for example, Welfare Benefits, Financial planning tools and energy bill savings. Complete new and review needs assessment and support plans for tenants leading to the delivery of focused interventions which meet individual client need. Co-ordinate services around client need and ensure full communication between services; providing an advocacy role and preventing tenancy loss. Work in close partnership with the Rough Sleeper Prevention Team (RSPT) and with relevant external agencies to provide creative solutions which prevent rough sleeping. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. The Successful Applicant: A working knowledge of the issues affecting people with complex needs and the potential impact on people's physical, emotional and psychological wellbeing. A creative, flexible, compassionate, patient and sensitive approach to collaborating with people who have experienced multiple disadvantages. Innovative and proactive. Looks at ways to improve systems and procedures for the benefit of the customer and to be more efficient. Communication, building effective relationships with clients and dealing with multiple agencies Experience working with vulnerable adults and/or people with complex needs. The ability to maintain professional boundaries with clients and assess risk effectively. To Apply: If you would like to discuss the role first, please call Tania Robinson at the Pertemps Exeter Office.