Job descriptionJob Ref: JI20464 Branch: Leonardo Inn Hotel Glasgow West End Location: Leonardo Inn Hotel Glasgow West End Salary/Benefits: Competitive Salary plus fantastic company benefits Contract type: Permanent Hours: Full Time Shift pattern: 5 days from 7 including weekends Hours per week: 40 Posted date: 29/08/2023 Closing date: 01/10/2023 Be Yourself– Be a Champion for Your Team – Be Leonardo As a Housekeeping Supervisor, you’ll be the backbone of the team as you’ll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you’ll be stepping into a busy role! You’ll be creating and distributing room lists to the team, ensuring that the department’s productivity is aligned with targets, and inspiring the team to exceed our guests’ expectations. If you’re our ideal Housekeeping Supervisor, you will: Be yourself! Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel Train new team members: we want everyone to feel confident in their new role! Bring your warm personality with you every day as you’ll be collaborating with other departments within the hotel Keep an eye on the details: you’ll be inspecting rooms and maintaining stock levels Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Supervisor and team leader! Our Supervisors hold key roles in supporting team members and Heads of Department every day. Our “NEW Team Coach” workshop and “Guest Care” training can really support you in your role, and if the time is right our “Insights Trainee Manager Programme” will help develop you into management as a Duty Manager. The programmes develop your knowledge and expertise at Leonardo Hotels, and with our support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! Our Story Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK Ireland and have plans for major expansion over the next few years’; there’s never been a more exciting time to join us! Some of the perks you could enjoy include: Special rates on Leonardo Hotel rooms across the UK Europe: get planning that city break you’ve been dreaming of! Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Free hot meals whilst on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression About Leonardo Inn Hotel Glasgow West End Overlooking Bingham's Pond and a 10-minute walk from the Hyndland railway station, this upscale hotel is 2 miles from the Kelvingrove Art Gallery and Museum. The contemporary, cosy rooms feature en suite bathrooms, tea and coffeemaking facilities, flat-screen TVs and free Wi-Fi. Family rooms add bunk beds and children age 14 and under stay free with an adult. The casual buffet-style brasserie serves traditional Scottish cuisine, has a full-service bar and offers afternoon tea (fee). Other amenities include stylish event space and parking (fee). About Leonardo Hotels At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality. Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company. As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations! We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!
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