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Details Reference number 304698 Salary £25,750 - £27,650Plus AHW Allowance currently averaging 44.71% (this can change subject to an Annual Review) Job grade Executive Officer Immigration Officer Contract type Permanent Business area HO - Visas and Immigration Type of role Operational Delivery Working pattern Full-time, Part-time, Shift Working Number of jobs available 60 Contents Location About the job Benefits Things you need to know Apply and further information Location Manston (near Ramsgate) About the job Job summary The Illegal Migration Act is being introduced in response to the Prime Minister’s commitment to respond to the pressure of small boat arrivals. One of its aims is to introduce a duty to remove anyone arriving illegally in the UK. The newly formed Illegal Migration Operations Command (IMOC) looks to implement the Illegal Migration Act through processing and screening irregular migrants that fall under the new duties, as well as the creation of a new caseworking directorate. The Illegal Migration Intake Unit (IMIU) is responsible for the registration and screening of those arriving in the UK illegally. The Illegal Migration Intake Unit (formally National Asylum Intake Unit) consists of the Kent Intake Unit, Midlands Intake Unit within Yarl’s Wood Immigration Removal Centre, Belfast Intake Unit, Intake Response Team, Manston Initial Processing and Triage Centre and the People and Planning Function providing corporate enablement to the operation. It is made up of over 700 Officers and currently registers around 90% of asylum claims nationally, the remainder being registered through Immigration Enforcement and Border Force. The Illegal Migration Intake Unit (IMIU) is responsible for locking the identity and registering asylum claims from:small boat arrivalslorry drops and other clandestine arrivals The unit has recently transitioned to the newly formed Illegal Migration Operations Command and its focus will be on the timely processing of illegal migrants. Job description We are excited to offer these Executive Officer (Immigration Officer) vacancies within the Illegal Migration Operations Command’s Illegal Migration Intake Unit. The Illegal Migration Intake Unit’s various locations undertake the same basic functions of registration and screening of those arriving in the UK illegally. However, each team manages slightly different workstreams. The roles we intend to fill through this campaign sit within the following Illegal Migration Intake Unit Teams, both of which are based at Manston: Manston Initial Processing and Triage Centre (near Ramsgate) Manston is a new Home Office location with a particular focus on small boat arrivals. It is based near Ramsgate and is an initial triaging and processing centre for those arriving via this method. The team operates 24/7, 365 days of the year. Those arriving at the Manston Initial Processing and Triage Centre will already be detained, so the site contains a number of holding room facilities. The operation is focussed around adults and families. Co-ordination Hub - Manston The Co-ordination Hub is a new team established to provide a clear national command and control framework that seeks to deliver an end-to-end process and system. Its current remit is evolving but at present they are responsible for real time reporting and monitoring of operational events, operational planning, tasking, and coordination, including deployment planning and logistical support. They are also responsible for reviewing and monitoring detention within Manston and completing any necessary detention reviews in line with policy. There is an expectation that post-holders within either of the above teams may exceptionally need to be available to work temporarily from our other Kent based locations (Dover and soon to be Folkestone) depending on intake demands. Annualised Hours Working (AHW) The Illegal Migration Intake Unit operates a shift working pattern, where Annualised Hours Working (AHW) is paid in accordance with the operational needs of the business. This allowance is paid in addition to the monthly salary to compensate for out of office hours working and flexibility. A review of AHW takes place annually, although in year reviews are possible, and there is an anticipation that the shift working pattern will encompass 24-hour rota coverage, meaning some night work will be expected. Our teams are 24/7 operations with shift patterns including early starts, evening working, night shifts, weekends and public holidays. Shift lengths can vary and be up to 12 hours. Rosters are published in advance but shifts can change or extend according to business need. Please see the Candidate Pack for more details. Meet The Team You can learn more about our recruitment process and ask questions, at our Immigration Officer live events. This is an opportunity to hear first-hand what it’s like on a day-to-day basis in these roles, plus hear hints and tips to help you with your application. This campaign is for 60 posts with the possibility of more at offer stage. Eventbrite links to our live events: Friday 1 September – 1pm to 2pm; https://www.eventbrite.co.uk/e/687173413177 Wednesday 6 September – 1pm to 2pm; https://www.eventbrite.co.uk/e/687214626447 Thursday 14 September – 6pm to 7pm; https://www.eventbrite.co.uk/e/687218187097 Thursday 28 September – 1pm to 2pm; https://www.eventbrite.co.uk/e/687219340547 Thursday 5 October – 1pm to 2pm; https://www.eventbrite.co.uk/e/687221416757 Person specification We are looking for people who are:Motivated, disciplined and organised.Show flexibility in dynamic situations within fast-paced operational environments.Keen to learn and develop.Have a strong sense of personal ethics and honesty.Enjoy engaging with a variety of people from all backgrounds.Can calmly handle difficult and challenging situations.Are passionate about creating an inclusive environment for colleagues to thrive in.Will be robust at enforcing UK immigration law whilst maintaining professionalism and sensitivity. It is a mandatory requirement for this role for all successful candidates to undertake a Personal Safety Training course, to the level requirement for the role, including annual refresher training. By submitting an application for this role you are confirming that you understand this requirement. Further information about Personal Safety Training can be found in the Candidate Pack. Full training and mentoring will be provided for these roles and may involve residential training courses. Successful candidates will also be subject to a Disclosure and Barring Service (DBS) check. Essential criteria The post holders must be professional and customer focused and be able to demonstrate: Sound interpersonal, communication (both written and verbal) skills, communicating clearly with enthusiasm. Relationship building skills with a range of audiences; treating others with respect, compassion and valuing inclusion and diversity. Ability to make effective and difficult decisions, often under pressure, applying legislation and policy guidance correctly to ensure compliance. A good level of computer literacy, including Microsoft applications. Please note that holding a full UK manual driving licence would be beneficial to the role, although not essential. Manston is not serviced by local public transport, therefore all post-holders will need to ensure they can attend Manston on time for every shift, and on exception if deployed to another Kent based location, if a driving licence is not held. As part of this role, successful candidates will be required to wear a uniform (which will be provided) during every shift. Staff must ensure that their uniform is worn correctly, in line with uniform standards, is kept clean and is well presented. To support this requirement, adequate uniform supplies will be available and issued. Uniformed staff represent their organisation at all times and should ensure that their dress and personal appearance reflects this responsibility. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Communicating and Influencing Making Effective Decisions Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. As part of the application process, you will be asked to complete:A Statement of Suitability (Personal Statement) (maximum 750 words) Further details around what this will entail are listed on the application form. The Statement of Suitability (Personal Statement) should be aligned to demonstrate your skills and experience for the role and how you meet the Essential Criteria as detailed in the job description. For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement The sift will be held on the Personal Statement. If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions on all listed behaviour. Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours Sift and Interview This is a rolling recruitment campaign which means we will be sifting as soon as possible, and Interviews will be arranged after completion of the sift. Details of the date of the interviews will be notified to the candidates as soon as possible after the sift is completed. This campaign will be assessed in 5 Tranches. We aim to conduct the assessments as per the tranche information below: Tranche 1 - 1st August - 14th August 2023 Tranche 2 - 15th August - 28th August 2023 Tranche 3 - 29th August - 11th September 2023 Tranche 4 - 12th September - 25th September 2023 Tranche 5 - 26th September - 10th October 2023 Interviews will be carried out via MS Teams. Candidates will be required to have access to:A laptop (personal or work) with a working webcamGood internet connectionMicrosoft Teams It is advisable to access your interview from a windows operating system laptop, desktop, phone or tablet as there is no guarantee that Microsoft Teams will work without issue on an Apple laptop, tablet or desktop. Feedback - Owing to the size of the campaign it will not be possible to provide candidates with feedback at either the sift or interview stage. Further information: For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants. Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage. A reserve list may be created for other similar roles for a period of 12 months. Selection will be in merit order to fill the same role or similar roles with closely matching essential criteria and Success Profile elements without further assessment. Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best. We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. For further information please see the attached notes for candidates which must be read before making an application. Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details. Transfer Terms: Voluntary. If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustments If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Home Office Resourcing Centre Email : [email protected] Recruitment team Email : [email protected] Further information If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.