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Hours: 37 per week Contract Type: Fixed Term until 31/05/2025 Service Area: Regeneration & Housing Department: Business Growth Following a successful pilot, Bath and North East Somerset Council (B&NES) are re-launching the Employment and Skills POD as part of the West of England Combined Authority’s (the Combined Authority) new Skills Connect service , to enable us to work in partnership with other key organisations to provide information, advice, guidance. training and upskilling opportunities to the residents of Bath and North East Somerset (B&NES). As an Information, Advice and Guidance Officer you will support B&NES residents who are currently at risk of redundancy, have been made redundant, are unemployed or looking to upskill and progress into more sustainable and higher paid careers. The role will require working with colleagues across the B&NES region as part of an Employment and Skills POD. The postholder would be expected to: Support Bath & North East Somerset residents who are currently in work to progress into more sustainable and higher paid careers Work with partners and identify residents who meet their criteria Work with partners to identify what support would enable the residents that they are working with to progress Ensure that the outcomes of the POD are achieved and reported to Project Lead Create action plans for job seeking residents To identify any wrap around support services which could address barriers to progression available from partners internally and externally Ensure constructive feedback is supplied to service users and, where appropriate, provide skills coaching Make accurate and timely uploading of information to maintain the CRM system (database) of contacts, progression and outcomes against KPI’s for reporting and evaluation of outcomes. Applicants should have operational and caseload experience and hold a relevant professional qualification and/or equivalent experience. Applicants will have the authority and credibility to build relationships and engage successfully with service users, colleagues, external organisations and employers. Applicants will need to have excellent problem-solving skills and will need excellent verbal, written and numeracy and ICT skills. The post holder will be expected to work autonomously and remotely with a minimum 2 days in the office or working with partners. Consideration will also be given to candidates seeking a secondment opportunity. Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes’ walk away. Remote working offered with a minimum 2 days in the office Why B&NES Council? We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include: A competitive salary package A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements A generous holiday allowance and special leave provisions The Local Government Pension Scheme A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES Interested to find out more? For further details or to discuss the opportunity please contact the leading officer William Monachino-Ayres on [email protected] To apply Please use the online application facility. For further information on applying please see “Application Form Help” page on the Jobs website. Bath & North East Somerset Council has one overriding purpose – to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be Bold, Empowered, Supportive and Transparent. Please explain in your application how you could incorporate these values into the role you are applying for. As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks. As this post involves working within one of these groups, we will require a Disclosure & Barring Service check and/or subscription to the DBS online service. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.