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Company Description DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of over £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer. Job Description Purpose of the Role: We are currently recruiting for an International Customs Coordinator to work within our high performing International Operations Department based at Hinckley. As the International Customs Coordinator you will be required to complete customs export and import declarations for the business within a suitable time window to ensure goods clear Customs and meet the service transit times. This will be achieved by working with our customers, internal partners and external authorities including HMRC and Border Force to ensure that our world class service is not compromised. In addition you will provide Customs advice to other teams and departments within the wider organisation. Other key responsibilities of this role will include; Complete customs declarations (including commodity codes) in a timely manner Ensure internal controls are maintained to guarantee we meet the highest standards of customs compliance Raise issues of non-compliance within the import and export operation to the International Compliance Manager and International Management team and ensure remedial action is completed in accordance with customs regulations and UK/ International law Work with the International Compliance Manager and the International Customs Specialist to support and advise customers and internal account managers on all aspects of international exporting and importing customs requirements Maintain records, report and resolve noncompliance of customs import/export entry declarations and Customs inspections relating to the International operation Research and resolve customs related import and export enquiries Assist with the management of ETSF storage inventory, customs inspections and Transit Arrivals/Departures Maintain records to satisfy all HMRC and Border Force requirements and accommodate internal audits Be a point of contact for our UK outsource partner(s) relating to import/export operational tasks and ensure pre-import/export audits requirements are actioned in a timely manner Undertake specific projects, working groups, cross functional support or other duties as required by the Compliance Manager in order to drive and enhance the business in all customs related areas You will typically work Monday to Friday however due to our sites operating 24/7 there may be times when some flexibility is required in terms of working hours Qualifications What we are looking for; To be considered for this role you must have hands on customs process experience, preferably in the completion of import or export declarations. You will also have experience in completing customs invoices or an excellent knowledge of that process . You will be passionate about delivering an outstanding and professional service to our internal and external customers. Your excellent communication and organisational skills will be fully utilised in this role as will your ability to prioritise and manage multiple case loads. We will also expect you to have; Excellent time management skills. A good knowledge of Microsoft Office packages or Google Suite. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability. Additional Information About our benefits: Alongside a competitive salary we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Free onsite car parking for all employees Health Kiosks visiting every location Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends Free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.