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Job DescriptionLegal AdministratorJob title: Legal AdministratorLocation: LondonContract: Permanent, Part Time.Shift Pattrern: 22.5 hours per week. Monday, Tuesday and Wednesdays , 9:00am - 17:30pm.Work Model: On-siteWilliams Lea seeks a Legal Administrator to join our team!Williams Lea has an opportunity for a Legal Administrator at a leading law firm in London.Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for!Purpose of the roleThis role involves all legal admin operations requested by a customer. This includes electronic and hard copy filing, archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, printing, copying and scanning, and completing general administrative duties as required.This role will be accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service.Key Responsibilities:Filing:Return or add documents to existing client filesWork with the practice management system to log and record documentsHandle and administer closed files as requestedUnderstanding and processing of wills and other Principal DocumentsMaintain all filing and work areas in a tidy and orderly mannerCollect file and documents from client areas and return files to shelvesMail:Sort and distribute incoming, sort, and stamp outgoing mailScanning mail processRecord all incoming/outgoing special mail, messenger, and courier companiesArrange all deliveries and collection times with mail, messenger, and courier companiesReprographics/Scanning:Maintain equipment to a good working order and troubleshoot problems, place service calls when neededFollow all stock and consumable procedures. Replenish copiers with all consumablesPrioritise jobs and run them to meet customer requirements and deadlinesProvide photocopying and scanning as per customer instructionsAdministrative:Collect and accurately input monthly forecast informationCollect and complete any information required for billing or client charge back dataEnsure that job requests are tracked on system properly before beginning new requestUnderstand and comply with Docucentre corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideasDeal with any customer enquires in a prompt and efficient mannerAccept requests for work, notifying customers of estimated completion time as appropriateCommunicate with customers on job or deadlines issuesKey SkillsAdvanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.Excellent telephone manner and competent knowledge of telephone systemsStrong on customer focusCapable of taking initiative and developing solutionsWell presented, with excellent communication skillsFlexible and enthusiastic, self-starter who is keen to progressAble to work alone as well as within a teamAttention to detail, ability to retain high concentration levels for extended periods of timeThe PackagePrivate Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.Job Types: Part-time, PermanentPart-time hours: 22.5 per weekBenefits:Company pensionLife insurancePrivate medical insuranceReferral programmeSick paySchedule:Day shiftNo weekendsAbility to commute/relocate:London: reliably commute or plan to relocate before starting work (required)Application question(s):Are you comfortable that this role is part time, Monday, Tuesday and Wednesdays 9-5.30pm?Work Location: In person