Job descriptionForbes Solicitors are looking for an Office Assistant to join the Team at the Manchester office. This role is a full-time role covering 36.25 hours per week, Monday - Friday. Part time hours will also be considered for this role. This is a great opportunity for a candidate to start their career in administration or further progress their career to develop their skills and knowledge and join a collaborative and professional team. Whilst the role will be working to the fast-pace, customer focus and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based. The Manchester office is home to a variety of departments within the firm including Insurance, Employment, Dispute Resolution, Contentious Probate and commercial Property. This gives the successful candidate the opportunity of gaining experience of the work in a diverse range of legal disciplines. The role will be responsible for delivering successful outcomes such as: Responsibility for maintaining office records ie sickness and holidays via the HR Database. Induction of new starters in conjunction with new members of staff starting within the Manchester Office, including Health & Safety. Training of new Administrators, as appropriate. Assisting with secretarial and administrative work whenever necessary and monitoring of workflow, via BigHand to ensure an equal division of workload. Dealing with incoming and outgoing post. Responsible for Digital Asset Media entering the office and recording on Digital Asset Register, as appropriate. Carrying out ISO internal audits to support the office in meeting its ISO/QMS requirements. Liaising with the IT Department to support staff in relation to the IT systems. Responsibility for the quality control of files and file opening of some files to meet ISO and QMS standards; Oversee maintenance, the cleaners and general housekeeping of storage facilities, where appropriate. Cover environment requirements, ie reading the meters, recycling etc Ordering of stationery. Answering incoming calls. Assisting with clients and visitors. Organisation Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, inclusive of bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C’s); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. We will be progressing applicants to the next stage based on applications demonstrating the following the knowledge, experience and skills: Previous office experience is preferred; Good level of communication skills; Attention to detail skills; Good interpersonal, organisational and IT skills; Experience of touch typing up to 30 words per minute; Knowledge of filing as well as other office procedures; Ability to work unsupervised as well as part of a team; Ability to deal with Clients by telephone and in person; Knowledge of IT systems, including software packages and email. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate.
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