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Job descriptionHere at Play Factore we are looking for someone new to join our busy reception team!This is a part time position, specifically for weekend work (both Saturday and Sunday shifts).Additional availability to work during school holidays is essential due to the nature of our business.Typical reception day-to-day responsibilities include cleaning/maintaining the general reception area, booking customers in and out, answering customer queries via telephone, possible complaints handling, and general admin support.What we're looking for....Someone with a friendly and professional manner both in person and over the phone.Someone with a genuine desire to go above and beyond for our guests.Somebody who is reliable, trustworthy and can use their initiative.Experience in a fast-paced, customer focused, busy environment.Good communication skills.A little bit about us...Play Factore is the UK's leading family entertainment centre, located at BEYOND Manchester, just near the Intu Trafford Centre. We house a state of the art indoor play arena designed for families to spend time together, as well as an interactive toddler area we really are the full package!Additional Information:We regret that due to a high volume of applicants we are unable to get back to every candidate. Please bear in mind that if you are selected for an interview, we will contact you within 7 - 10 days. However, if we think that your skills, qualifications and experience may be suitable for other similar positions, we may hold your details on our database and contact you in the future.Job Type: Part-timePart-time hours: 18 per weekSalary: Up to £10.50 per hourBenefits:Employee discountOn-site parkingSchedule:Day shiftEvery weekendHolidaysApplication question(s):Which days are you available to work?Experience:Customer Service: 1 year (preferred)Work Location: In person