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Additional Information £13.00 / hour Job Number 23150760 Job Category Administrative Location St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel Position Summary The Rooms Office Coordinator is responsible for performing highly diversified duties in order to maintain positive relationships with all stakeholders. Provides consistently high standard of administrative support to both Font Office and Housekeeping departments. As a Rooms Office Coordinator, you will be communicating with colleagues and the wider hotel teams at St Pancras to support the performance of the Room Operations teams. You’ll need to know your stuff: Maintain confidentiality of proprietary materials and information. Protect the privacy and security of guests and co-workers. Follow company and department policies and procedures. Assist other employees to ensure proper coverage and prompt guest service. Address guests' service needs in a professional, positive, and timely manner. Answer telephones using appropriate etiquette Speak to guests and co-workers using clear, appropriate and professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Perks you deserve: Free St Pancras Experience including plus one. Free Access to the Gym and spa. Free meals at work Free uniform & dry-cleaning service. Free enrolment of Perks at Work- Access to unlimited deals of retailers and more. Discount of 50% in any of the St Pancras outlets. Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries. Travel Loan. 20 days holiday increasing with service. Annual Performance Review pay. Cycle to work scheme. Pension & Life Assurance. Employee Assistant Program. Comprehensive Training and Development program. Awards and recognition celebrations and many more…. Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.