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Service and Operations CoordinatorJob & Division Summary:At Industrial Blower Services we have provided air and gas moving solutions to our customers for over 3 decades. We were the UK’s largest independent blower specialist company before being acquired by Ingersoll Rand in 2021. We have ambitions and backing to grow significantly in the next 3 years and we need your help to achieve this.Responsibilities:Aftermarket Team – Repair, Service and Hire.Proper and accurate use of Dynamics 365 software with a view to continuously improving the processes in place.Purchasing materials that are needed and organising the logistics to and from customers as necessary on orders. Provide regular updates internally and externally on delivery.Provide any administrative support to the service and aftermarket team effectively with high quality communication to colleagues and customers.Be responsible for goods in out. Accurately booking in/out products and quality check on arrival/shipment. Ensure system is updated in line with products in/out. Preparing assets ready for shipment this will include packing, documentation and loading items onto truck. Liaising with customers, partners and 3rd party logistics to ensure a smooth execution of orders.Depot stock checks and investigations with perpetual stock stake following company processes to achieve high level of stock accuracy.Ensuring that the workshop and store facilities meet governmental and company regulations for environmental, health and safety standards. Provide reporting whenever required by senior management.Key Competencies:Well organised and good eye for attention to detail.Customer-focused and driven to provide consistently high service levels.Enthusiastic, keen and willing to learn.Strong interpersonal and communication skills – must be able to interact and collaborate effectively with personnel in various roles across the business and work as part of a team.Able to follow processes and procedures but also implement improvementsA good knowledge of Microsoft Office, and experience of using Microsoft Dynamics 365 or a similar ERP system (desirable skill)An understanding of ISO9001 Quality and ISO14001 Environmental management systemsQualifications:Technical knowledge of engineering or blowers, vacuum pumps and compressors is a plus but not essential.Forklift license requiredMinimum GCSE’s in maths and English.What do we offer?Competitive salaryPerformance based merit increase25 days annual leaveMedical cashback schemeShare scheme (after 1 year service)Cycle to work schemePension SchemeEmployee assistance programTraining and developmentJob Types: Full-time, PermanentBenefits:Casual dressCompany eventsCompany pensionCycle to work schemeEmployee stock purchase planEnhanced maternity leaveFree parkingGym membershipHealth & wellbeing programmeLife insuranceOn-site parkingPrivate medical insuranceSick paySchedule:Monday to FridayAbility to commute/relocate: Poole: reliably commute or plan to relocate before starting work (required)Work authorisation:United Kingdom (required)Work Location: In personReference ID: SOC - Poole