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The Opportunity We are currently recruiting for a GIS Expert based in Reading. This is a Fixed term contract position with Blue Square, supporting and working closely with our client, offering a salary of £110 per day with a great bonus. This is the perfect role if you want the opportunity to: Work with a leading brand and be involved with all the latest tech devices Get full training and ongoing support to enable you to fulfil your role to the best of your potential The Role This role will be focused around providing an outstanding level of customer service through an exciting and innovative proposition our client has launched. In order to take the customer experience to the next level, Our Client is providing an online ‘go into store’ experience, allowing the shopper to have their questions answered from home instantly through a one way video call with our helpful staff In order to deliver this unique shopping experience, your key responsibilities will be to engage and interact with customers, sharing your expert product knowledge and therefore driving their brand love and confidence in the product range. You will be dealing with customer enquiries accurately and efficiently, assisting them through their customer journey and ultimately concluding in a sale. The exceptional service you provide will add a human element to the ever-growing online shopping experience, making this unforgettable and ultimately driving product sales and brand advocacy in the customer market. To be successful, you will be a dynamic candidate, with experience in providing excellent customer service alongside achieving sales targets in a retail environment. Key Responsibilities: Demonstrate products and features Increase sales and therefore market share through your interactions Answer queries efficiently and confidently Increase conversion rate from query to purchase Decrease query handling time Provide a positive and memorable experience to each customer Skill and Experience Essential: Previous customer service experience Personable and energetic Strong communication skills Passion for technology Motivated by sales and customer service Friendly and have an engaging personality What’s in it for you? Salary: £110 per day Bonus: £10 daily bonus Company Sick Pay Life Assurance: 4 x annual salary Perkbox Equality, Diversity, and Inclusion We aim to ensure that all applicants are provided with the same opportunities during the recruitment processes, to that end, we strive to comply with the duties placed upon us to make reasonable adjustments as prescribed by equalities legislation. We encourage people to reach out to our Recruitment team to discuss any reasonable adjustments or additional support by emailing [email protected]